Service Manager Care at Home

Before applying for this role, please read the following information about this opportunity found below.
Service Manager Care at Home

Locations: Glasgow, Edinburgh & West Lothian

Contract Type: Full Time Permanent

Salary: £38,000 £42,000 per annum

21HSC are recruiting on behalf of a leading health and social care organisation for an experienced and motivated Service Manager to lead the delivery and development of a Care at Home service.

The organisation provides high-quality care and support to individuals in their own homes, with a strong focus on person-centred care, positive outcomes and continuous service improvement. They operate across a number of locations, with opportunities available across Glasgow, Edinburgh and West Lothian.

The Service Manager will provide strong operational leadership across the service, ensuring high standards of care, regulatory compliance and effective workforce management. The successful candidate will oversee care coordination, quality assurance, staff development and service growth, while ensuring people receiving support remain at the centre of decision-making.

A key focus of the role will be the safe and sustainable growth of the service, ensuring increases in referrals, capacity and delivered hours are appropriately planned and resourced without compromising quality, compliance, colleague wellbeing or service user safety.

Key Roles and Responsibilities:

• Provide strong operational leadership across the Care at Home service.
• Lead, support and develop Care Coordinators, Quality Assurance staff and wider care teams.
• Oversee the coordination and delivery of safe, continuous and person-centred care.
• Ensure compliance with relevant legislation, regulation and the Health and Social Care Standards.
• Maintain high-quality, individualised care planning and appropriate risk management.
• Lead quality assurance, auditing, complaints analysis and continuous improvement.
• Ensure the service is appropriately resourced and able to respond effectively to new referrals.
• Develop strong relationships with service users, families, colleagues and external stakeholders.
• Manage budgets and resources effectively, ensuring value for money.
• Identify recruitment, training and development needs across the service. xwwtmva
• Support the management of complaints, concerns, investigations and discip
  Please click on the apply button to read the full job description

Remote working/work at home options are available for this role.