Shelter Coordinator

Central Recruitment is working with a charity dedicated to supporting people experiencing homelessness to rebuild their lives and move towards independence.

Our client is currently recruiting for a Shelter Coordinator to work across the Lambeth and Southwark areas, supporting a service that provides a rotating Winter Night Shelter alongside ongoing floating support for people experiencing homelessness.

• ​37.5 hours per week

• Monday - Friday

• Core working hours: 10:00 - 15:00

• Flexibility required to work occasional evenings, weekends, and participate in the on-call rota

• Fixed term contract: 6 months, with the possibility of transferring to permanent

• £33,529 per annum (pro rata)

Please note: On Wednesdays you will be required to start at 9AM to run the day centre in Elephant and Castle. You have the option to work from home 1-2 days per week.

Key responsibilities

• Oversee the running of our Winter Night Shelter programme

• Develop and deliver Team Leader training sessions, update toolkits, policies & guidance / handbooks for the shelter

• Lead on creating strong partnerships with participating venues and maintain these relationships

• Communicate daily with Team Leaders to ensure the smooth running of the shelter and troubleshoot any concerns

• Plan the delivery and collection of beds, bedding, health & safety kits and any donations to the shelters and laundering of bedding

• Monitoring guest attendance and any behavioural issues

• Plan, promote and run the Wednesday Club, including rota management of both regular and corporate volunteers

• Recruit, induct and support our dedicated volunteers

• Ensure food hygiene standards are maintained, and arranging training on this for new regular volunteers

• Build and maintain positive working relationships with partner organisations (e.g. shelter venues & team leaders, corporate and general volunteers, other charities)

• Lead on collating the annual report

What we’re looking for:

• Previous project management experience coordinating a shelter or similar

• Empathy with those experiencing homelessness and a desire to make a difference

• Strong communication skills, and the ability to work with volunteers and guests who may display challenging behaviour

• Excellent organisational and logistical skills, with the ability to prioritise tasks

• Ability to work under pressure with drive and enthusiasm for helping others

• Good IT skills, including good working knowledge of Microsoft Office, and the ability to record accurate information in a timely fashion

• An understanding and commitment to professionality and confidentiality (including GDPR)

• Able to work in a flexible and adaptable way, with a creative and solutions focussed approach

• Ability to manage budgets

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK

• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)

• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

• Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position