Social Media & Community Manager

About the Role

Our client is seeking an engaging and strategic Social Media & Community Manager to enhance their online presence in Plymouth . This role involves creating vibrant online communities, managing all social media channels, and developing content that resonates with the brand's audience. You will be responsible for fostering positive engagement, building brand loyalty, and driving conversations across digital platforms. The ideal candidate is passionate about social media, possesses excellent communication skills, and understands how to build and nurture online communities effectively.

Key Responsibilities

• Develop and execute a comprehensive social media strategy across relevant platforms to increase brand awareness and engagement.
• Create, curate, and manage published content (images, video, written) that engages the target audience and promotes brand-positive interactions.
• Monitor social media channels for comments, messages, and mentions, responding promptly and professionally to foster community growth.
• Build and nurture relationships with online influencers, brand advocates, and community members.
• Analyze social media performance metrics, providing regular reports and insights to guide future strategies.
• Stay ahead of emerging social media trends, tools, and best practices to keep our client's strategy innovative.

Requirements

• Proven experience as a Social Media Manager or Community Manager, with a strong portfolio.
• Excellent content creation, copywriting, and communication skills.
• Demonstrated ability to build and manage online communities.
• Proficiency with social media management tools and analytics platforms.
• Understanding of SEO and web traffic metrics.
• Passion for building brands and fostering customer relationships online.

Benefits

• Competitive salary.
• Hybrid working model offering work-life balance.
• Opportunities to shape the online voice of a growing brand.
• Contribution to a collaborative and creative marketing team.
• Team social events and opportunities to engage with the local Plymouth community.