Social Media & Community Manager

About the Role

Our client is seeking a vibrant and engaging Social Media & Community Manager to foster strong relationships with their online audience in Reading . This role is pivotal in managing our client's social media presence, creating compelling content, and cultivating an active and loyal community. You will be responsible for developing strategies that increase engagement, drive brand awareness, and support e-commerce goals. If you are passionate about building online communities and have a knack for crafting captivating social media narratives, this hybrid role in Reading offers a great opportunity.

Key Responsibilities

• Develop and implement engaging social media strategies to grow brand presence and community interaction.
• Create, curate, and schedule high-quality content (text, image, video) across platforms like Instagram, Facebook, and Twitter.
• Actively monitor social media channels, respond to comments and messages, and engage proactively with followers.
• Analyze social media performance data, providing insights and recommendations to optimize future strategies.
• Collaborate with the marketing and sales teams to ensure consistent brand messaging and support e-commerce campaigns.
• Manage online contests, Q&A sessions, and other community-building initiatives.

Requirements

• Proven experience as a Social Media Manager or Community Manager, with a portfolio showcasing community growth.
• Excellent understanding of social media platforms, trends, and best practices.
• Strong content creation skills, including copywriting and basic visual design.
• Proficiency in social media management and analytics tools.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience within the e-commerce sector is highly desirable.

Benefits

• Competitive salary and performance-related bonuses.
• Hybrid working model, offering flexibility between office and remote work.
• Opportunities for professional development and attending industry events.
• Employee discounts and access to wellness programs.
• A collaborative and creative team environment in Reading .