Social Media & E-commerce Assistant

About the Role

Our client is seeking a motivated and organized Social Media & E-commerce Assistant to support their online operations in Cambridge . This role is ideal for someone eager to gain hands-on experience in digital marketing, social media management, and e-commerce support. You will play a key role in maintaining our online presence, assisting with content creation, engaging with our community, and supporting various e-commerce functions. This position offers a fantastic opportunity for learning and growth within a creative and innovative company in Cambridgeshire .

Key Responsibilities

• Assist in the day-to-day management of social media channels, including content scheduling and community engagement.
• Create engaging social media posts, stories, and basic visual content under the guidance of the marketing team.
• Monitor social media conversations and respond to customer inquiries and comments in a timely manner.
• Support e-commerce activities such as updating product descriptions, managing inventory feeds, and processing orders.
• Assist with the creation and deployment of email marketing campaigns and newsletters.
• Help track and report on social media and e-commerce performance metrics.

Requirements

• Previous internship or entry-level experience in social media, marketing, or e-commerce is advantageous.
• Familiarity with major social media platforms (Instagram, Facebook, Twitter, etc.).
• Good written communication skills and an eye for detail.
• Basic understanding of e-commerce operations and digital marketing principles.
• Proficiency in using standard office software and eagerness to learn new tools.
• A proactive attitude and ability to multitask in a fast-paced environment.

Benefits

• Competitive starting salary.
• Remote working flexibility, allowing for a great work-life balance.
• Comprehensive training and mentorship program.
• Exposure to all facets of e-commerce and digital marketing.
• Be part of a forward-thinking and supportive team in the Cambridge area.