Social Media and E-commerce Coordinator

About the Role

Our client is looking for a dynamic and organized Social Media and E-commerce Coordinator to join their vibrant team in Manchester . This role is crucial for managing our online sales channels and enhancing our brand's digital footprint through engaging social media content. You will be responsible for day-to-day operations across our e-commerce platforms and social media accounts, ensuring a seamless customer journey and consistent brand representation. The ideal candidate possesses a blend of marketing acumen, operational efficiency, and a passion for digital trends. This position offers a unique opportunity to contribute directly to the success of our online business in a collaborative and forward-thinking environment.

Key Responsibilities

• Manage and update product listings, descriptions, and imagery on our e-commerce website.
• Coordinate the posting schedule for social media content, ensuring timely and relevant updates across all platforms.
• Monitor and respond to customer inquiries and comments received through social media and e-commerce channels.
• Assist in the creation and execution of social media campaigns to drive traffic and conversions.
• Analyze website traffic and social media engagement metrics to identify areas for improvement.
• Collaborate with the marketing team to align social media efforts with broader campaign objectives.

Requirements

• Previous experience in social media management or e-commerce operations is essential.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and content management systems.
• Strong understanding of social media best practices and audience engagement strategies.
• Excellent organizational skills and attention to detail.
• Proficiency in using social media scheduling and analytics tools.
• Good communication and interpersonal skills, with a customer-centric approach.

Benefits

• Competitive salary and performance-related incentives.
• Hybrid work model combining office-based collaboration and remote flexibility.
• Generous employee discount on all company products.
• Access to ongoing training and professional development opportunities.
• A creative and supportive team environment in the heart of Manchester .