Social Media & E-commerce Specialist

About the Role

Our client is seeking a versatile and proactive Social Media & E-commerce Specialist to join their thriving team in Cambridge . This role combines strategic social media management with hands-on e-commerce execution, aiming to boost online visibility, engagement, and sales. You will be responsible for developing captivating social content, managing online product presence, and driving traffic to the e-commerce platform. This is an excellent opportunity for a digitally savvy individual to contribute to a dynamic business and grow their expertise in both social media and online retail within a collaborative office environment in Cambridge .

Key Responsibilities

• Create, schedule, and publish engaging content across various social media channels to promote products and brand.
• Manage and update product listings, descriptions, and imagery on the e-commerce website.
• Monitor and respond to customer inquiries and comments on social media and the e-commerce platform.
• Analyze social media performance and e-commerce sales data to identify trends and opportunities.
• Assist in the execution of digital marketing campaigns, including email and social media promotions.
• Collaborate with the marketing and sales teams to ensure cohesive brand representation and customer experience.

Requirements

• Proven experience in social media management and/or e-commerce operations.
• Proficiency in using social media management tools and basic graphic design software.
• Understanding of e-commerce platforms and online retail best practices.
• Strong written and verbal communication skills, with excellent attention to detail.
• Ability to manage multiple tasks and priorities effectively in a fast-paced setting.
• Familiarity with digital marketing concepts such as SEO and content marketing.

Benefits

• Competitive salary reflective of skills and experience.
• Full-time position within our Cambridge office, fostering team collaboration.
• Comprehensive training programs and opportunities for professional development.
• Employee discounts and other company perks.
• A supportive and innovative work culture.