Specialist Support Worker

Specialist Support Worker required on a temporary to fixed term contract basis, to join a small, close-knit team to support residents facing homelessness, poor mental health, substance misuse, social exclusion and other complex challenges. Working 37 hours a week, Monday - Friday, the salary will be £28,681. Before applying for this role, please read the following information about this opportunity found below. This is a rewarding opportunity to work directly with vulnerable adults, helping them sustain their tenancies, access vital services and build the confidence and skills needed to live independently. You'll provide intensive, person-centred support through a mixture of office-based work, outreach and home visits, working alongside housing, health, social care and voluntary sector partners. This post includes shift work, being part of a seven-day rota. Enhanced DBS check required or can be carried out once in post. Full driving licence and access to a vehicle is required.

Duties

Deliver high-quality, customer-focused support services that promote independence, wellbeing and tenancy sustainment Manage a caseload of customers with complex and multiple needs, providing tailored support based on assessed needs Undertake strength-based assessments, risk assessments and support planning exercises, reviewing support plans regularly to ensure customer progress Engage proactively and assertively with customers who may be difficult to engage, including working from the Complex Needs Hostel as well as conducting home visits, community-based support and outreach work where appropriate Support customers to access and sustain suitable accommodation and prevent homelessness Assist customers to establish and maintain successful tenancies, including support with budgeting, household management, utility accounts and accessing welfare benefits Promote financial wellbeing and support customers to maximise income and xwwtmva reduce debt Assist customers to develop positive relationships and build resilience, confidence and independent living skills Support customers to access primary healthcare, mental health services, substance misuse services, social care, employment, education and training opportunities Advocate on behalf of customers where appropriate and promote self-advocacy wherever possible Work collaboratively with Southend-on-Sea City Council, healthcare providers, registered housing providers, probation services, police, community mental health teams and voluntary sector organisations Maintain accurate case ...