Store Manager - Fashion Retail

Store Manager - Fashion Retail

Location: Westfield White City - London

Salary: £50,000 per annum

Contract Type: Full Time, Fixed Term Contract (12 Months)

Working Pattern: Flexible across store trading hours, including weekends, evenings, and bank holidays

About Our Client

Our client is a contemporary Saudi Arabian fashion label renowned for its elegant and modern modest womenswear. Our client is seeking an experienced and commercially astute Store Manager to spearhead the performance of their Westfield White City location. This role offers the chance to create a culture of excellence, accountability, and teamwork while delivering an unparalleled shopping experience to customers.

Key Responsibilities

Leadership & Team Management

Inspire and develop a high-performing store team.

Foster a positive and inclusive working environment.

Recruit, onboard, and train top retail talent.

Conduct performance reviews and development conversations.

Set clear objectives for team members and develop future leadership talent.

Commercial & Sales Performance

Take ownership of store sales and profitability.

Exceed sales targets and key performance indicators (KPIs).

Monitor performance across metrics such as conversion and customer retention.

Identify commercial opportunities to drive revenue and performance.

Customer Experience

Deliver a premium and memorable customer journey.

Ensure the highest standards of customer service are upheld.

Build lasting customer relationships that encourage repeat business.

Lead by example on the shop floor during peak trading periods.

Visual Merchandising & Brand Standards

Oversee visual merchandising to meet brand standards.

Maintain exceptional store presentation and housekeeping.

Monitor the customer journey and seek continuous improvements.

Stock & Operational Management

Manage inventory, stock control, and replenishment activities.

Implement effective loss prevention measures.

Ensure operational efficiency across all areas of the business.

Compliance & Health & Safety

Ensure compliance with company policies and retail legislation.

Promote a safe environment for both colleagues and customers.

Conduct health and safety audits as required.

About You

Essential Experience:

Proven track record as a Store Manager or Senior Retail Manager.

Success in delivering sales growth and achieving KPIs.

Strong leadership, communication, and organisational skills.

Flexible approach to working hours, including weekends.

Highly Desirable:

Experience in premium fashion or luxury retail.

Strong visual merchandising knowledge.

Ability to build customer loyalty through exceptional service.

What Success Looks Like:

In this role, success will be measured by:

Creating a high-performing and engaged team culture.

Delivering consistent sales growth and strong commercial performance.

Establishing the store as a premier destination for customer service and premium retail experiences.

If you are a passionate retail leader with a strong commercial mindset and a love for fashion, this is your chance to shine! Help shape the future of our client's retail presence and create exceptional experiences for customers.

Apply today to seize this incredible opportunity!

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