Strategic Enterprise CSM — Remote UK, Growth & Renewals

MFK Recruitment is partnering with a global software company to recruit a Strategic Customer Success Manager. You will own a portfolio of strategic, growth and high-potential enterprise customers, building relationships with executive, operational and technical stakeholders to drive measurable value via product adoption.

The role covers adoption, retention, renewals and recurring revenue growth. You will understand the product, lead strategic conversations, forecast commercially and identify

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