Student Retention Officer

Your new role

Act as first point of contact for academic staff who are concerned about student engagement or attendance. Triage students' needs and direct them to the appropriate support or intervention. Follow-up with students to ensure that they have re-engaged with their studies. Maintain accurate records of student interactions and outcomes in the required system. What you'll need to succeed

Excellent administrative skills Able to build empathy and rapport quickly with a wide range of people Excellent IT skills across the Microsoft Office suite Methodical with excellent attention to detail Comfortable working with people at all levels Excellent verbal and written communication skills What you'll get in return

£15.99 per hour Hybrid working: 37 hours per week Temporary role until 18th December 2026 Staff parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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