Supplier Relationship Manager

At Bionic, we're on a mission to make it easier for small businesses to run and grow. We help SMEs compare and switch essential services including energy, connectivity, water, insurance and finance, combining smart technology with expert support to save customers time and money.

The Role

We're looking for a commercially focused Supplier Relationship Manager to maximise the value of our supplier partnerships across Connectivity, Water and Tech.

You'll build strong relationships with suppliers, improve commercial performance, negotiate competitive pricing, and identify opportunities to grow revenue, profitability, and customer value. Working closely with Commercial and Sales teams, you'll play a key role in shaping our supplier strategy and expanding our product offering.

This is a strategic, commercially driven role focused on supplier performance, negotiations, proposition development, and partnership growth rather than day-to-day operational management.

What You'll Be Doing

• Develop and manage strategic supplier relationships.

• Create joint business plans and lead regular business reviews.

• Drive supplier performance across sales, conversion, revenue and profitability metrics.

• Negotiate commercial terms, pricing, incentives, and retention offers.

• Identify opportunities to improve propositions and customer outcomes.

• Source and onboard new supplier partners to strengthen our market offering.

• Work closely with Sales, Commercial, Product and Finance teams to deliver growth opportunities.

• Resolve significant commercial or supplier performance issues and drive improvements.

What We're Looking For

Essential

• Experience in supplier management, partnerships, account management, business development, or a similar commercial role.

• Strong relationship-building skills with the ability to influence senior stakeholders.

• Proven commercial negotiation experience.

• Strong commercial acumen and analytical skills.

• Experience using performance data to drive improvements and identify growth opportunities.

• A proactive, results-focused approach with strong stakeholder management skills.

Desirable

• Experience in Connectivity, Telecoms, Water, Technology, Utilities, or other B2B service sectors.

• Knowledge of SME markets, comparison services, or indirect sales channels.

• Experience managing multiple supplier relationships and leading commercial reviews.

What Success Looks Like

• Strong supplier partnerships that deliver mutual growth.

• Improved revenue, gross profit, conversion, and supplier performance.

• More competitive pricing and stronger customer propositions.

• Successful introduction of new suppliers and products.

• Measurable commercial growth from existing and new partnerships.

Why Join Bionic?

You’ll have the opportunity to shape how Bionic works with its suppliers across several important product verticals, influence commercial strategy and develop partnerships that directly contribute to business growth.

This is a role for someone who enjoys building relationships, negotiating commercially, identifying opportunities, and turning supplier partnerships into tangible business results.

Interview process

• Initial conversation with one of our Talent Acquisition Team

• 1st stage interview with the hiring manager

• Final stage interview, with some of the wider team

Benefits

We know that our employees are what sets us aside from our compe titors; our benefits are just part of the way we say thanks.

Enhance your health & wellbeing 🌱

Private healthcare cover

Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies

Eyecare scheme

Taking time away from work 🏖️

25 days annual leave, increasing with tenure

1 paid family & religious day of leave per year - following successful probation period

1 paid charity volunteering day per year

Option to buy/sell up to an additional 3 days leave per year

Family matters: for the special moments 🏠

Enhanced maternity, paternity or shared parental leave

2 days off for your wedding upon joining, and up to 5 days after 2 years' service

Financial wellbeing 💸

Auto-enrolled salary sacrifice pension scheme

Life assurance

Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure

Cycle to work scheme

Recognition 🌟

Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success

Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition

Long service awards