Support Care Manager

About the Role

Our client is seeking an experienced and dedicated Support Care Manager to oversee care services in the Stoke-on-Trent area. This hybrid role combines essential community-based work with administrative duties performed remotely or from a local office. You will lead a team of support workers, ensuring the delivery of high-quality, person-centered care to clients in their own homes. The role involves managing client assessments, care planning, staff supervision, and quality assurance. If you are passionate about improving lives and possess strong leadership and organizational skills, this is an excellent opportunity to contribute significantly to the community.

Key Responsibilities

• Manage a team of support workers , providing leadership, training, and supervision.
• Conduct comprehensive assessments of client needs and develop personalized care plans.
• Ensure the effective and safe delivery of care services, adhering to all relevant regulations.
• Monitor service quality, gather feedback, and implement improvements as necessary.
• Liaise with clients, families, healthcare professionals, and other stakeholders.
• Handle administrative tasks, including scheduling, record-keeping, and reporting, utilizing remote tools effectively.

Requirements

• Proven experience in a care management or supervisory role within the social care sector.
• Strong knowledge of care standards, safeguarding procedures, and relevant legislation.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using digital tools for communication, scheduling, and record management.
• Ability to balance community-based responsibilities with remote administrative tasks.

Benefits

• Competitive salary and benefits package.
• Hybrid working arrangement providing work-life balance.
• Opportunities for professional development and further qualifications.
• Supportive management structure and team environment.
• Make a tangible difference in the lives of vulnerable individuals.