Supporter Care Officer

Supporter Care Officer

Are you ready to take on a new challenge at a leading UK charity and help make a real difference for brain tumour patients and their families?

One in three people in the UK knows someone affected by a brain tumour. Brain Tumour Research is determined to change this. We are the only national charity focused on finding a cure for all types of brain tumours.

We are campaigning to increase the national investment in research to £35 million per year and funding sustainable Centres of Excellence across the UK.

Since the Charity was launched in 2009, we have invested £37.5 million in research into brain tumours, supporting game-changing science that with benefit patients in years to come. We are the leading voice of the brain tumour community, influencing governments and larger charities to invest more in this devastating disease.

Our last financial year was our most successful fundraising year to date, and we're building on that momentum and looking ahead with ambition. We are now searching for passionate people to help us achieve the next steps on our journey to get closer to a cure.

We are recruiting for a Supporter Care Officer to join our team. This role will play a crucial part in the Income Generation and Development Team and support the wider charity to achieve our strategic aims.

Are you passionate about making a difference for brain tumour patients and their families?

Would you like to work for an innovative and influential UK medical research charity?

Do you have proven & extensive customer service skills and background?

Do you have experience with MS Office, especially Word, Excel and mail merge?

If you answered yes to these questions and you're ready to take the next step in your career, we'd love to hear from you.

To learn more about this position, the required skills and experience, and the Charity, please read our Recruitment Pack below.

We look forward to receiving your application.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face-to-face second interview, held at our head office in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 24th November 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills andexperience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders,sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve ourmission. We are committed to providing an inclusive and supportive environment where everyone can bethemselves and contribute to our vision.