TA Recovery Officer

TA Recovery Officer

Slough | Hybrid Working - 3 Days Office-Based Per Week Rate: £30.60 per hour IR35 Status: Inside IR35 Initial Contract Length: 52 Weeks Working Hours: 37 Hours per Week

Role Summary

The successful candidate will be responsible for maximising rental income, managing rent arrears and taking appropriate recovery and enforcement action across temporary accommodation and other council-managed housing.

This role requires a strong background in Temporary Accommodation rent collection, alongside proven legal experience preparing and presenting possession cases at County Court. You will manage a designated portfolio of properties, working proactively with tenants to prevent arrears while ensuring compliance with housing legislation and council procedures.

What You Will Do as a TA Recovery Officer

• Maximise rental income and recover outstanding rent arrears across temporary accommodation and council-managed properties, managing a designated portfolio of approximately 1,900 properties.
• Prepare legal documentation, manage possession proceedings and represent the Council at County Court possession hearings.
• Take appropriate enforcement action, including attending evictions alongside Enforcement Agents where necessary.
• Proactively prevent and reduce rent arrears through early intervention, tenant engagement, home visits and targeted recovery campaigns.
• Negotiate affordable repayment arrangements with tenants, considering their financial circumstances, income and expenditure.
• Apply relevant housing legislation, pre-action protocols and court procedures to ensure recovery and possession cases are managed lawfully and effectively.

What You Will Need as a TA Recovery Officer

• Proven experience in income recovery and rent arrears collection within Temporary Accommodation, ideally within a local authority housing environment.
• Essential legal experience preparing and presenting possession cases at County Court, including a strong understanding of possession proceedings and enforcement procedures.
• Thorough knowledge of housing legislation, including the Housing Acts 1985, 1988 and 1996, alongside the Civil Procedure Rules and pre-action protocols for possession claims.
• Experience managing complex rent arrears cases, negotiating repayment arrangements and undertaking enforcement action, including evictions.
• Good understanding of Housing Benefit, welfare systems, financial inclusion and the Equality Act 2010, with the ability to support vulnerable tenants appropriately.

What's on Offer

• £30.60 per hour, inside IR35, working 37 hours per week.
• 52-week contract within a local authority Housing Income Team.
• Hybrid working arrangements, with 3 days per week office-based and opportunities to undertake field-based duties.

Apply for the TA Recovery Officer Role

If you are an experienced Income Recovery Officer with a strong background in Temporary Accommodation rent collection and County Court possession proceedings, we would like to hear from you