Talent Acquisition Operations Manager

Are you an experienced recruitment professional with a passion for operational excellence, team leadership and delivering an outstanding recruitment service?

We’re looking for a Talent Acquisition Operations Manager to join an established legal organisation based in Birmingham. This is an exciting opportunity to take ownership of recruitment operations, lead a dedicated internal recruitment team and work closely with stakeholders across the business to ensure recruitment is effective, consistent and aligned with organisational priorities.

Salary is up to £60,000 depending on experience and benefits include hybrid working, 33 days holiday including Bank Holidays and free car parking.

Combining people leadership, recruitment expertise and operational oversight, you’ll play a key role in shaping how talent is attracted, managed and appointed across the organisation. You’ll have the opportunity to improve processes, strengthen recruitment governance and use data and insight to drive better outcomes.

As the Talent Acquisition Operations Manager, you will:

Lead and develop the team: Set priorities, manage workloads, coach colleagues and support individual performance and development. Oversee recruitment operations: Work with hiring managers to progress vacancies, resolve issues and ensure recruitment activity meets business needs. Manage stakeholder and agency relationships: Build effective partnerships, oversee supplier performance and resolve recruitment-related queries. Drive systems and reporting: Oversee the recruitment system, maintain accurate data and use reporting to identify trends and improve performance. Maintain governance and compliance: Ensure recruitment policies, procedures, approvals and financial processes are followed consistently. Improve processes: Identify opportunities to streamline workflows, strengthen controls and enhance the overall recruitment service. Support talent attraction: Contribute to workforce planning, employer branding and relationships with schools, colleges and universities. Recruitment: Support with selected recruitment project and provide practical support with internal promotions, employee transitions and internal career opportunities. As the Talent Acquisition Operations Manager, you will have:

Strong experience in recruitment, talent acquisition or recruitment operations, with a good understanding of the full recruitment lifecycle. Experience leading or developing a team within a busy, multi-functional organisation. Confidence working with hiring managers and senior stakeholders, offering advice and constructively challenging where needed. Experience managing recruitment agencies, external suppliers and service expectations. Good knowledge of applicant tracking systems, recruitment reporting and data quality. A track record of improving processes, maintaining governance and delivering operational efficiencies. Excellent organisation, communication and problem-solving skills, with strong attention to detail. A proactive, collaborative approach, with discretion and sound judgement when handling confidential or sensitive matters. If you’re a hands-on recruitment leader who enjoys developing people, improving processes and delivering a first-class recruitment service, we’d love to hear from you