Telecommunications Field Technician

About the Role

Our client is looking for a dedicated and technically adept Telecommunications Field Technician to join their growing team based in Newcastle upon Tyne . In this hands-on role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment at customer sites. You will play a crucial part in ensuring the seamless operation of vital communication services, providing essential support to both residential and business clients throughout the region, upholding the company's reputation for excellent service delivery.

Key Responsibilities

• Install, configure, and test telecommunications hardware and software solutions.
• Diagnose and resolve technical issues related to network connectivity and equipment performance.
• Perform routine maintenance and upgrades to ensure system reliability.
• Adhere to safety protocols and industry best practices during all field operations.
• Provide excellent customer service and technical support to clients on-site.

Requirements

• Experience in a similar telecommunications or IT support role.
• Knowledge of cabling standards, fiber optics, and telecommunication systems.
• Proficiency in using diagnostic tools and testing equipment.
• Strong problem-solving abilities and attention to detail.
• A valid UK driving license is essential for travel across the Newcastle upon Tyne area.

Benefits

• Competitive hourly wage and potential for overtime.
• Company vehicle and fuel card provided for business use.
• On-the-job training and opportunities for career progression.
• Health insurance and pension scheme.
• A dynamic role involving travel and diverse technical challenges.