Telecoms Field Technician

About the Role

Our client is seeking a diligent and skilled Telecoms Field Technician to join their team based in Birmingham . In this hands-on role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and various project locations across the region. You will play a crucial part in ensuring reliable connectivity and service delivery for our diverse clientele. The ideal candidate is proactive, detail-oriented, and possesses excellent practical skills within the telecoms industry, working autonomously and as part of a dedicated field operations team.

Key Responsibilities

• Install, configure, and test telecommunications equipment, including routers, switches, and fibre optic systems.
• Perform routine maintenance and diagnostic checks on existing network infrastructure to prevent service disruptions.
• Troubleshoot and repair faults reported by customers or monitoring systems, ensuring timely resolution.
• Adhere to all health and safety regulations and company procedures during site visits.
• Provide excellent customer service, explaining technical issues and solutions clearly.
• Maintain accurate records of all installations, maintenance activities, and repairs performed.

Requirements

• Proven experience as a Field Technician or in a similar hands-on role within the telecoms sector.
• Strong understanding of telecommunications technologies, cabling standards, and network hardware.
• Ability to read and interpret technical drawings, schematics, and manuals.
• Proficiency in using diagnostic tools and testing equipment.
• Valid UK driving license and a willingness to travel extensively within the Birmingham area.
• Excellent problem-solving skills and a customer-focused attitude.

Benefits

• Competitive starting salary with potential for overtime pay.
• Company vehicle provided for business use.
• Comprehensive training and career development opportunities.
• Company mobile phone and necessary tools provided.
• A supportive team environment with clear career progression paths.