Telecoms Network Field Technician

About the Role

Our client requires a motivated and technically adept Telecoms Network Field Technician to join their team serving the Nottingham area. This role involves travelling to customer premises and remote sites to install, maintain, and repair telecommunications equipment. You will be the frontline technical expert, ensuring seamless connectivity and customer satisfaction. This is a fantastic opportunity for individuals passionate about technology and customer service to build a career within the dynamic and essential telecoms industry .

Key Responsibilities

• Install, test, and commission telecoms equipment , including modems, routers, fibre optic cables, and associated hardware.
• Perform routine maintenance and preventative checks on customer installations and network infrastructure.
• Diagnose and resolve technical issues related to connectivity, signal strength, and equipment functionality.
• Respond to customer service calls and site visits promptly, providing clear explanations and effective solutions.
• Ensure all work is completed to a high standard, adhering to company policies and safety regulations.
• Maintain accurate records of work performed, including job details, test results, and customer sign-offs.

Requirements

• Previous experience in a field service or technical support role, preferably in telecoms.
• Good understanding of basic networking principles, Wi-Fi, and common communication technologies.
• Proficiency in using hand tools and testing equipment relevant to network installation.
• Strong customer service and communication skills, with the ability to explain technical information simply.
• A full UK driving license and a clean driving record are essential.
• Willingness to work flexible hours and travel within the Nottingham region.

Benefits

• Competitive hourly wage with overtime potential.
• Company van, fuel card, and mobile phone provided.
• Structured training program covering a range of telecoms technologies .
• Health and wellness benefits, including access to mental health support.
• A friendly and supportive team culture focused on delivering excellent service.