Telecoms Network Operations Manager

About the Role

Our client is seeking an experienced Telecoms Network Operations Manager to lead their network operations centre in Nottingham . This leadership role is responsible for the day-to-day management of the network infrastructure, ensuring optimal performance, availability, and reliability of telecommunications services. You will manage a team of network engineers and technicians, oversee incident management, and drive continuous improvement initiatives. This is a critical position for ensuring the smooth operation of our client's extensive network in the telecoms sector across the UK.

Key Responsibilities

• Manage and lead the network operations team, providing guidance, training, and performance management.
• Oversee the monitoring, maintenance, and troubleshooting of the company's telecom network infrastructure.
• Develop and implement operational procedures, policies, and standards to ensure service excellence.
• Manage incident response and resolution, minimizing service disruptions and impact on customers.
• Coordinate with other departments, including engineering and customer support, to ensure seamless service delivery.
• Drive continuous improvement initiatives to enhance network efficiency, reliability, and security.

Requirements

• Proven experience in network operations management, preferably within the telecoms industry.
• Strong leadership and team management skills.
• In-depth knowledge of telecommunications network technologies, protocols, and best practices.
• Experience with network monitoring tools, incident management systems, and performance analysis.
• Excellent problem-solving, decision-making, and communication skills.
• Ability to work effectively under pressure and manage multiple priorities in Nottingham .

Benefits

• Competitive salary and executive-level benefits package.
• Performance-based annual bonus.
• Comprehensive health, dental, and vision insurance.
• Generous pension plan with employer contributions.
• Professional development opportunities and support for certifications.
• A flexible hybrid working model based in Nottingham , fostering work-life balance.