Temporary Client Relationship Executive

Temporary Client Relationship Executive Wanted! 🌟

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Our client is seeking a dynamic and enthusiastic Temporary Client Relationship Executive to join their team in Watford. This is a fantastic opportunity for someone who enjoys building relationships, delivering excellent customer service, and managing client enquiries in a consultative environment.

Position Details:

Contract Type: Temporary Contract Length: 6-8 months Hourly Rate: £13.34 per hour, paid weekly Location: Watford Hours: Monday to Friday, 9:00am - 5:30pm (hybrid) - parking available Please note: This role will require occasional travel, including 2-3 overnight stays per trip. All accommodation, travel, and related expenses will be fully covered by the business.

Key Responsibilities

Manage incoming client enquiries via phone and email. Build strong relationships with clients and external partners, delivering a high level of customer service throughout the enquiry process. Gather and assess client requirements, including preferred locations, attendee numbers, accommodation requirements, and event details. Provide tailored recommendations based on client needs and objectives. Coordinate enquiries from initial contact through to confirmation, ensuring a seamless customer experience. Liaise with multiple stakeholders to ensure all requirements are met accurately and efficiently. Maintain regular communication with clients, providing updates and managing expectations throughout the process. Keep accurate records of enquiries and booking activity using internal systems.

Ideal Candidate:

Previous experience within B2B sales, account management, customer service, account executive, or a similar client-facing role. Confident communicating with clients and building rapport over the phone. Strong communication and interpersonal skills. Excellent organisational skills with the ability to manage multiple enquiries simultaneously. Proactive, professional, and customer-focused approach. Comfortable working in a fast-paced environment where priorities can change. Strong attention to detail and ability to keep stakeholders informed throughout the customer journey.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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