Temporary Housing Officer

Temporary Housing Officer

Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE

We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working.

The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+.

Key responsibilities

• Manage a varied caseload of tenancy and estate management matters.

• Undertake estate inspections, tenancy visits and property-related meetings.

• Identify and resolve tenancy, estate and neighbourhood issues.

• Work proactively with residents and partner agencies.

• Manage anti-social behaviour cases where required.

• Maintain accurate records and ensure cases are progressed effectively.

• Build positive relationships with residents, colleagues and external stakeholders.

• Work across a defined patch while contributing to wider housing management services.

About you

We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing.

You should have:

• Previous experience within social housing/housing management.

• Experience managing a varied tenancy/caseload.

• Strong communication and customer service skills.

• The ability to deal confidently and sensitively with a predominantly older resident group.

• Good knowledge of tenancy and estate management processes.

• The ability to work independently, prioritise workload and manage competing demands.

• A full driving licence and access to transport would be advantageous.

Working arrangements:

The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking.

Interviews can be facilitated face-to-face or via Teams.

If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you.

Please contact Ellie Benson on (phone number removed) to hear more