Temporary Supplier Engagement Advisor

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As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.

Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.

Our core values drive everything we do. We believe in promoting a supportive environment for ourcolleagues , delivering exceptional service to ourcustomers , contributing to thecommunity , and working towards a more sustainableenvironment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

About the role

We are seeking a Supplier Engagement Advisor to join our team on an initial temporary basis. This is an excellent opportunity for someone who is available to start immediately and can quickly make an impact. The role will be offered for an initial 4-week period, with the potential to become a permanent position for the right candidate. This is a hybrid role, requiring two days per week in our Stratford-upon-Avon office.

The Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts.

The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the members supplier base. xwwtmva They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.

Key Accountabilities

Customer service

• To produce written communication with clients and suppliers through emails
• To provide telephone and live
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