Tour Operations Risk & Inventory Analyst

We have a fantastic opportunity for a detail focused, analytical professional to join a leading cruise and travel organisation based in Redditch, as a Tour Operations Risk and Inventory Analyst.

The Tour Operations Risk & Inventory Analyst plays a pivotal role in protecting business profitability, optimizing capacity, and ensuring commercial rigor across all tour packages. Bridging the gap between Finance, Product, and Tour Operations, this role conducts rigorous pricing and margin audits on new packages and maintains contract tracking systems to mitigate financial loss and maximize operational efficiency.

Previous experience in a similar role is essential for the position, along with exceptional attention to detail and ideally, exposure to the cruise or travel sector.

In return, our client can offer a competitive salary circa £35k (negotiable) plus excellent benefits. This is a home-based role, Mon – Fri 9 – 5.30pm with 2-4 days per month expected in the office.

If this role is of interest to you, please apply online.

Role of Tour Operations Risk & Inventory Analyst:

• Serve as the main point of contact between Product, and Operations and Finance for cabin allocations, upgrades, and release dates

• Identify underperforming cabin allocations early and coordinate strategic releases or promotional pushes to minimize cancellation penalties

• Act as a key gatekeeper in the package approval process, auditing proposed tour itineraries, pricing, and package structures before launch

• Analyse historic supplier costs, previous year performance, and current economic indicators to ensure packages reflect accurate rates and cost increases

• Verify margin thresholds and ensure all embedded tour, flight, hotel, and transit costs are accurately reflected in the final selling price

• Audit supplier contract conditions (cancellation terms, payment schedules, minimum group size requirements) to reduce financial exposure

• Continuously track low-pickup and low-number tours, flagging commercial risks to the Finance and Product teams

• Partner closely with the Tour Ops Supply Team to review low-demand departures and identify cost-saving opportunities

• Provide actionable financial analysis to support go/no-go decisions on at-risk tours

Skills required for the role:

• Microsoft Excel skills (data manipulation, financial modelling, VLOOKUPs/XLOOKUPs, pivot tables)

• Exceptional attention to detail

• Strong awareness of currency impacts, inflation and supplier pricing structures

• Ability to report accurately and present effectively to a range of different stakeholders

• Inventory analysis

• Excellent cross-functional collaboration and communication skills

• Travel or cruise industry knowledge would be an advantage but not essential

If you’re interested in learning more about this Tour Operations Risk & Inventory Analyst role, please press the apply online button now!

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