Trainee Property Manager

Trainee Property Manager / Office Assistant Radcliffe & Rust Estate Agents – Cambridge Job Type: Full-time, permanent Salary: £24,500–£28,500 per annum, plus commission Estimated OTE: £26,000–£30,000 per annum Location: Cambridge Start Date: 4 January 2027 Working Hours: 41 hours per week (including alternate Saturdays)

About the Role

Looking to start or develop a career in property? Radcliffe & Rust Estate Agents is an independent estate agency based in Cambridge, and we're looking for an organised, enthusiastic and motivated individual to join our friendly team. This is a varied, hands-on role combining property management support with general office duties across our residential sales and lettings departments. No previous estate agency experience is required. We're more interested in finding someone with the right attitude, excellent communication skills and a genuine willingness to learn. You'll receive practical training, work closely with experienced colleagues and our directors, and gain valuable experience in the day-to-day running of a busy estate agency. This isn't purely a desk-based position. You'll also be visiting properties, assisting with inspections and conducting viewings when required. What You'll Be Doing * Supporting our property manager with day-to-day administration and enquiries. * Helping coordinate property maintenance, inspections and safety certificates. * Liaising with landlords, tenants and contractors, ensuring enquiries and outstanding tasks are followed up. * Visiting properties to carry out routine inspections and assist with property management duties. * Registering applicants and arranging sales and lettings viewings. * Conducting property viewings when required. * Assisting with tenant referencing and the preparation of tenancy documentation. * Answering telephone calls, responding to emails and welcoming visitors to the office. * Managing keys, appointments and maintaining accurate property records. * Providing general administrative support to the directors and colleagues across the business. What We're Looking For Previous property experience isn't essential. We're looking for someone who is reliable, personable, organised and keen to learn. The ideal candidate will be: * Organised, dependable and attentive to detail. * Friendly, approachable and confident communicating with people, both in person and over the telephone. * Comfortable using computers, email and learning new systems. * Able to manage multiple tasks and prioritise their workload. * Proactive, with a willingness to take responsibility and see tasks through to completion. * A team player who is happy to help wherever needed. * Professional and presentable when representing the company. Experience in customer service, hospitality, retail or administration would be advantageous, but is not essential. Essential Requirement Applicants must hold a full UK driving licence and have access to their own car, as the role involves travelling to properties throughout Cambridge and the surrounding areas for inspections, viewings and other appointments. Working Hours This is a full-time position, averaging 41 paid hours per week, including alternate Saturdays. * Monday to Thursday: 9am–6pm (one-hour unpaid lunch break). * Friday: 9am–5pm (one-hour unpaid lunch break). * Every other Saturday: 9am–1pm (26 Saturdays per year). Salary, Commission & Benefits Basic Salary: £24,500–£28,500 per annum, depending on experience. Estimated On-Target Earnings (OTE): £26,000–£30,000 per annum. In addition to your basic salary, you'll have opportunities to earn commission through certain activities, including: * £20 for each qualifying rent increase. * £10 for each qualifying market appraisal appointment booked. Commission is performance-related and is not guaranteed. We also offer: * 21 days' annual leave plus bank holidays. * An additional day's annual leave for each completed year of service, up to five additional days (26 days plus bank holidays). * A company-paid parking space at the nearby Tesco car park. * Full training and ongoing support. * Practical experience across residential property management, sales and lettings. * A friendly, supportive working environment within an independent Cambridge estate agency. * The opportunity to work directly with experienced colleagues and the company directors. * Opportunities to develop your skills, progress your career and take on greater responsibility. How to Apply If you're organised, enthusiastic and interested in building a career in property, we'd love to hear from you. Please send your CV and a short covering note explaining why you're interested in the role to: We'd particularly welcome examples of previous experience that demonstrate your communication skills, organisation, initiative or ability to work with people