Underwriting Services Analyst

Underwriting Services Analyst

This role is largely remote.

We are seeking an Underwriting Services Analyst to support underwriting governance, controls and standards across Personal Lines products. Working closely with key stakeholders, the role monitors controls, maintains documentation, supports regulatory requirements, and provides technical underwriting support to ensure consistent, compliant and effective underwriting practices.

Key Accountabilities & Responsibilities:

Support the development and maintenance of underwriting governance frameworks, policies, standards, controls and technical documentation, ensuring accuracy, consistency and regulatory compliance. Monitor underwriting controls and performance, conduct analysis, identify trends, risks and improvement opportunities, and support root cause investigations and corrective actions. Assist with audits, reviews, control testing, risk assessments, Consumer Duty and Fair Value monitoring, escalating issues where appropriate. Produce governance reports, management information and capacity provider reporting, ensuring data is accurate, complete and reliable. Support the management of delegated authority arrangements, underwriting agreements and capacity provider review requirements. Provide technical underwriting support across Motor and Household products, including underwriting rules, acceptance criteria, referral processes and risk appetite frameworks. Work collaboratively with Underwriting, Pricing, Product, Risk, Compliance, Claims and Operations teams to support business objectives, change initiatives and underwriting developments. Contribute to continuous improvement activities that enhance underwriting effectiveness, governance, controls, operational processes and best practice across the business.Skills, Experience & Knowledge:

Experience within UK general insurance underwriting, underwriting support or technical operations, with knowledge of Motor and/or Household products. Strong understanding of underwriting processes, controls, governance and regulatory requirements, including Consumer Duty and product governance principles. Proven analytical, problem-solving and reporting skills, with experience producing and interpreting management information. Excellent organisational, communication and stakeholder management skills, with the ability to work effectively across multiple business functions. Proficiency in Microsoft Excel, reporting tools and underwriting systems. Experience supporting audits, governance reviews, control frameworks or delegated authority arrangements is desirable. CII qualifications, or progress towards them, would be advantageous.

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