VoC & CX Insights Specialist (Hybrid)

VodafoneThree is seeking an experienced CX/VoC leader to shape the end-to-end customer sentiment strategy. You will own the VoC ecosystem, guiding analytics, data governance and platform strategy across Vodafone Business, linking insights to commercial outcomes.

You will influence senior stakeholders, drive cross-functional change, and mentor teams in advanced analytics while ensuring data integrity and compliance. This role is hybrid in the UK with strong visibility across the business.

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