Vulnerable Customer Experience Lead

Bupa Place, Salford Quays or Willow House, Staines, is looking for a Vulnerable Customer Manager on a permanent, full-time basis. You will develop and deliver the Vulnerable Customer Strategy and work with senior stakeholders to ensure regulatory compliance and best-in-class customer support.

Lead policy execution, train teams, and drive data-driven improvements while collaborating with the Head of Customer Experience and other leaders.

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