Wellbeing Co-ordinator (12 Months FTC)

An exciting opportunity has arisen for a Service User Wellbeing Co-ordinator to join our Domestic Abuse Service for a 12 month FTC to cover maternity leave. You will be joining a multi service charity based in Coventry.  In return, we offer a competitive salary of £29,093 per annum, plus on-call payments and a contributory pension scheme.  Annual leave 26 days + bank holidays with an additional day’s leave for every 2 years of service up to a maximum of 29 days per annum.  We also have a comprehensive in-house training programme.

What We Do:

The charity has a fully trained staff team providing Supported Accommodation and support to victims of domestic abuse.  There is also an on-site Children’s Nursery that provides full day care for pre-school children.

We are looking for a reliable and committed individual who is able to:

Work closely with staff and Valley House domestic abuse service users to create a groupwork programme aimed at promoting positive health.

To provide a range of groupwork and learning and development activities designed to support our service users to achieve positive health and wellbeing outcomes.

Consult with staff and service users to identify a range of groupwork activities and interventions that will support service users to improve their health and wellbeing.

Develop and deliver the programme across Valley House services.

Identify and engage with partner agencies, leading to partners delivering groupwork activities for our service users as part of the programme.

Monitor and evaluate the impact of the groupwork sessions, creating reports as and when required.

Use the evaluations to continually improve the programme, using examples of good practice as appropriate.

Support service users to co-deliver activities as appropriate.

Be part of the on call rota.

To provide 1-1 wellbeing support to service users.

Promote and safeguard the welfare of children and vulnerable people that you come into contact with as part of your role.

Ensure that Child Safeguarding and Safeguarding Adult Procedures are followed as necessary and to liaise with statutory agencies and attend inter-agency meetings as required.

The successful candidate will have:

NVQ Level 3 in a related field and/or a minimum of 3 years relevant experience with survivors of domestic abuse.

Experience of developing and delivering groupwork programmes.

Experience of partnership working.

Knowledge and understanding of health and wellbeing interventions and how to effectively promote them.

Knowledge and understanding of the difficulties faced by survivors of domestic abuse.

Knowledge of best practice in relation to safeguarding adults and children.

Understanding and passion for the work of Valley House.

Ability to work effectively within a team and on own initiative.

Ability to work flexibly.

Competent in the use of IT tools, including Word, Excel and Outlook.

Excellent written and verbal communication skills.

Additional requirements:

To take part in an out of hours on call rota with other staff.

Be mobile and able to travel city wide at short notice (car driver with use of a vehicle).

Candidates who are not car drivers, due to a disability, will be considered.

This post require a satisfactory DBS check.

This vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

The hours of work are 37.5 hours per week.

The closing date is Monday 14 December 2026 and interviews will be held on Friday 18 December 2026.

For more information about Valley House please see our website (url removed)