Account Manager - B2B Sales

About the Role

Our client is searching for a motivated and experienced Account Manager to spearhead their B2B sales efforts in the Birmingham metropolitan area. This role focuses on cultivating and expanding existing client relationships, ensuring customer satisfaction, and driving upsell and cross-sell opportunities. You will act as the primary point of contact for a portfolio of business accounts, understanding their needs and aligning our client's solutions to drive mutual success. This is a fantastic opportunity for a relationship-focused sales professional to thrive in a supportive team environment and contribute directly to sustained business growth, working within a company that values client partnerships above all else.

Key Responsibilities

• Manage and grow a portfolio of assigned business accounts, ensuring high levels of customer satisfaction and retention.
• Identify and pursue opportunities for upselling and cross-selling products and services to existing clients.
• Develop account plans and sales strategies tailored to the specific needs and objectives of each client.
• Conduct regular business reviews with clients to assess performance and identify areas for further collaboration.
• Act as a liaison between clients and internal departments to ensure seamless service delivery and issue resolution.
• Achieve and exceed revenue targets for your assigned account base through strategic account management.

Requirements

• Minimum of 3 years' experience in account management or B2B sales, with a proven history of client retention and revenue growth.
• Demonstrated success in developing and maintaining long-term business relationships.
• Excellent communication, presentation, and negotiation skills.
• Proficiency with CRM systems for tracking customer interactions and sales pipelines.
• A proactive approach to identifying client needs and proposing solutions.
• Bachelor's degree in a relevant field or equivalent practical experience.

Benefits

• Competitive salary with attractive performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Company car or travel allowance for client visits.
• Generous paid time off and holiday schedule.
• Access to ongoing training and professional development programs focused on account management excellence.