Assistant Accommodation Officer

Aatom Recruitment is looking for Assistant Accommodation Officer on behalf of a Local Authority.

Job Title: Assistant Accommodation Officer Contract Duration: 6 Months Hours Per Week: 37

Main Accountabilities

• To provide effective support to the accommodation service within the Accommodation Team, including photocopying, scanning, filing, general data input, use of excel spreadsheets, production of reports, etc. forwarding/returning mail.

• To accurately record information on the Housing Management (CRM), Huume and other council systems

• To support the asset and finance officers in obtaining and providing information, data and reports

• To manage the Accommodation Inbox and calendar.

• To prepare sign up paperwork promptly and accurately and record these on the system once complete

• Support residents and officers to raise any repair issues.

• To support officers to achieve a good level of rent and service charge recovery.

• To track and reconcile the void properties and produce daily updates to other service users

• Utilise IT systems to update and record information required according to guidance and established procedures. Ensure customer and management information is accurate and up to date at all times.

• Manage electronic filing systems.

• Support the Accommodation Lead to organize training sessions, team meeting agendas etc.

• As a customer focused role, be able to communicate with our customers at the agreed level

• To undertake any training and development as required.

• To contribute to the delivery of the Council’s priorities.

• To comply fully with the Council’s Equal Opportunity Policy.

• To comply fully with the Council’s Health and Safety at Work Policy.

• To assist as required in the Council’s Emergency Plan.

• To comply fully with the Council’s IT Security Policy.

• To share the Council’s commitment to safeguarding and promoting the welfare of children and vulnerable adults, complying with all safeguarding Policies.

• To contribute to the Council’s emergency plan and respond as required to emergencies including working at rest centres outside of the normal working day.

• Commitment to the Council’s Strategic Plan

• To undertake other duties commensurate with the grade of the post