Assistant Retail Manager

About the Role

Our client is seeking a motivated and results-oriented Assistant Retail Manager to support the Store Manager in leading their busy Birmingham branch. This role is crucial in ensuring the smooth day-to-day running of the store, driving sales, and delivering an exceptional customer experience. You will play a key part in motivating the team, managing stock, and maintaining store standards. If you have a passion for retail, strong leadership potential, and thrive in a dynamic environment, this is an excellent opportunity to grow your career in the retail sector.

Key Responsibilities

• Assist the Store Manager in achieving sales targets and driving store profitability.
• Supervise and support sales staff, providing guidance and feedback to enhance performance.
• Ensure high standards of customer service are consistently met and exceeded.
• Oversee stock management, including receiving, replenishing, and maintaining accurate inventory.
• Assist with visual merchandising to create an attractive and engaging store environment.
• Contribute to operational efficiency, including opening and closing procedures.

Requirements

• Previous experience in a supervisory or assistant management role within retail.
• Strong understanding of retail operations and customer service principles.
• Excellent communication and interpersonal skills, with the ability to motivate a team.
• Ability to work effectively under pressure and manage multiple priorities.
• A genuine interest in fashion/products and a commitment to brand standards.

Benefits

• Competitive salary and potential for performance-based incentives.
• Generous employee discount on all company products.
• Opportunities for training and development to advance your retail career.
• Be part of a supportive team in a thriving Birmingham retail location.
• Pension contributions and other employment entitlements.