Assistant Retail Manager

About the Role

Our client is seeking a motivated and customer-focused Assistant Retail Manager to support the management team at their busy store in Leeds . You will play a vital role in ensuring the smooth day-to-day operation of the store, assisting with staff supervision, customer service excellence, and sales performance. This hands-on position requires a proactive individual with a passion for retail and a commitment to upholding the company's high standards. You will be a key player in fostering a positive team environment and delivering an exceptional shopping experience to every customer who walks through the door.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Supervise and coach retail associates, ensuring they provide excellent customer service and adhere to company policies.
• Manage store opening and closing procedures, ensuring security and presentation standards are met.
• Process customer transactions accurately using the Point of Sale (POS) system.
• Maintain store cleanliness, organization, and effective visual merchandising displays.
• Assist with inventory management, including stock counts and replenishment.

Requirements

• Previous experience in a retail or customer service role, ideally with some supervisory experience.
• Strong communication and interpersonal skills.
• A passion for delivering excellent customer service.
• Ability to work effectively in a fast-paced team environment.
• Basic understanding of retail sales principles and inventory control.
• Flexibility to work various shifts, including weekends and evenings as required by the business needs.

Benefits

• Competitive hourly wage.
• Employee discount on merchandise.
• Opportunities for training and career progression within the retail sector.
• Pension scheme available.
• Regular performance reviews and feedback sessions.