Car Dealership Service Advisor

Service Advisor – Prestige Main Dealership - Experience in this role is ESSENTIAL Location: Portsmouth Salary: £31,000 Basic | OTE £40,600 Hours: 45 hours per week Saturday Rota: 1 in 4 Saturdays, paid as overtime Join a Prestigious Automotive Brand An exciting opportunity has arisen for an experienced Service Advisor to join a well-established prestige main dealership in Portsmouth. You'll become part of a friendly and professional aftersales team providing outstanding customer service and ensuring every customer enjoys a first-class dealership experience. This is an excellent opportunity for an experienced Service Advisor looking to further their career within a premium automotive environment.

The Role

As a Service Advisor, you will be the main point of contact for customers throughout their service journey. Your responsibilities will include:

• Greeting customers and discussing their vehicle service and repair requirements.
• Booking vehicles into the workshop efficiently.
• Keeping customers informed throughout the repair process.
• Preparing estimates and explaining completed work.
• Upselling additional products and services where appropriate.
• Liaising closely with technicians and the workshop team to ensure excellent service delivery.
• Delivering exceptional levels of customer satisfaction. What We're Looking For
• Previous experience as a Service Advisor is essential.
• Experience within a prestige dealership would be advantageous, but is not essential.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to multitask.
• A professional, positive, and team-focused attitude.
• Full UK driving licence preferred. What's on Offer
• £31,000 basic salary.
• On-target earnings of £40,600.
• 45-hour working week.
• 1 in 4 Saturdays, paid as overtime.
• Opportunity to join a respected prestige main dealership. If you're an experienced Service Advisor looking for your next challenge with a premium automotive brand, we'd love to hear from you. Apply today to take the next step in your automotive career