Care Coordinator - Elderly Care

About the Role

Our client is seeking a proactive and organised Care Coordinator to manage and oversee domiciliary care services for elderly clients in Cambridge . This integral role involves ensuring the delivery of high-quality, person-centred care, coordinating schedules, managing care staff, and acting as a key point of contact for clients and their families. You will play a vital part in maintaining excellent service standards, ensuring client satisfaction, and supporting the well-being of older adults within their own homes, contributing to a compassionate and efficient care provision team.

Key Responsibilities

• Coordinate and schedule care visits for elderly clients, ensuring appropriate staff allocation and coverage.
• Conduct initial assessments of clients' needs and develop personalised care plans.
• Supervise and support a team of care workers, including onboarding, training, and performance management.
• Liaise with clients, families, and healthcare professionals to ensure seamless communication and care delivery.
• Monitor the quality of care provided, respond to queries and complaints, and implement improvements.
• Maintain accurate client records and ensure compliance with regulatory standards.

Requirements

• Proven experience in care management, coordination, or a supervisory role within the care sector.
• Strong understanding of elderly care needs and best practices.
• Excellent organisational, time management, and problem-solving skills.
• Effective communication and interpersonal skills, with the ability to build rapport with clients and staff.
• Proficiency in using care management software and standard office applications.
• A commitment to providing high-quality, person-centred care.

Benefits

• Competitive salary.
• Hybrid working model offering a balance between office-based and remote work.
• Opportunities for professional development and career advancement.
• Supportive management team and a positive work culture.
• The opportunity to lead and enhance care services for the elderly in Cambridge .