Council Tax Billing Officer

Opus People Solutions are hiring for a Council Tax Billing Officer within a Local Authority client based in Northampton.

The role is 37 hours per week, offering hybrid working (1-2 days on-site per week), and £27.00 per hour Umbrella (£19.71 PAYE), with a contract length of 3 months+.

Please see a high-level overview of what the position involves below:

• Administering Council Tax accounts accurately and in accordance with legislation.
• Processing billing changes, discounts, exemptions, disregards and Council Tax Reduction applications.
• Managing a high-volume caseload whilst meeting service standards and deadlines.
• Providing advice and support to residents via telephone, email and written correspondence.
• Working closely with internal teams and external stakeholders to resolve Council Tax queries.
• Ensuring records are maintained accurately and revised bills are issued correctly.

The ideal candidate will have experience with:

• Council Tax administration within a Local Authority environment.
• Processing discounts, exemptions, disregards and Council Tax Reduction schemes.
• Applying Council Tax legislation and interpreting complex regulations.
• Revenues systems such as MRI (Academy), Northgate or Capita.
• Managing competing priorities whilst maintaining a high level of accuracy.
• Previous experience within Local Government.

If this role is of interest to you, please submit a copy of your CV and a mobile number.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role the appropriate level of criminal record disclosure will be undertaken