Customer Data Analyst

Customer Data Analyst

Location: Near Redditch | Salary: £27,000 per annum | Hours: Full-time, Monday–Friday | Permanent

Are you organised and accurate, and do you enjoy working with data? This could be the perfect entry into a data-focused career.

Arden Personnel is recruiting on behalf of a well-established business near Redditch. They are looking for a Customer Data Analyst to join their Business Contract Management team. It’s a great opportunity for someone early in their career who enjoys detail and wants to understand how data keeps a business running smoothly.

The role

You’ll process and check the stock movement data that customers submit, so that customer and site stock records are always accurate. Your day-to-day will include:

Receiving, analysing and uploading customer declaration files into the company’s internal system

Registering declared stock movements and resolving any rejected files

Contacting customers about rejected files or queries about non-agreed delivery locations

Creating and maintaining matching tables so movements are assigned correctly

Checking the quality and timeliness of customer data submissions

Keeping customer process flow charts up to date

Contributing to wider team projects where your skills are useful

About you

Educated to GCSE level or equivalent (vocational qualifications welcome)

Up to 2 years in an admin, data or office role would be useful

Confident with Microsoft 365, especially Excel

Fluent written and spoken English

Highly accurate, with a real eye for detail

Well organised and able to manage your own workload

A clear, confident communicator with people at all levels

Customer-focused, and keen to understand the bigger picture of how the business works

What’s on offer

£27,000 per annum

Office-based role with no travel required

Full training on internal systems

The chance to build data skills within a respected international organisation

How to apply

Click apply to send us your CV, or call the Arden Personnel team on (phone number removed) (Monday–Friday, 8:30am–6pm) for an informal chat