Delivery Operations Coordinator

About the Role

Our client is seeking a diligent and organized Delivery Operations Coordinator to manage daily logistics and dispatch operations in Norwich . This role is key to ensuring the efficient and timely delivery of goods to our customers. You will be responsible for coordinating driver schedules, managing delivery routes, and serving as a primary point of contact for both drivers and customers. This hybrid role offers a blend of on-site coordination and remote administrative duties, providing a flexible and dynamic work environment for an enthusiastic individual passionate about logistics.

Key Responsibilities

• Coordinate and manage daily delivery schedules and routes for a team of drivers.
• Assign delivery tasks and monitor progress throughout the day, ensuring adherence to schedules.
• Act as the main point of contact for drivers, providing support and addressing any issues that arise.
• Communicate with customers regarding delivery times, updates, and any potential delays.
• Maintain accurate delivery records and assist with dispatch documentation.
• Ensure compliance with company policies and safety regulations for all delivery operations.

Requirements

• Previous experience in a logistics coordination or dispatch role is highly preferred.
• Good knowledge of the Norwich area and surrounding transport routes.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficiency with dispatch and tracking software.
• Ability to work effectively in a fast-paced environment.

Benefits

• Competitive salary with potential for overtime.
• Hybrid working model that balances office-based and remote tasks.
• Opportunities for training and career development within the logistics sector.
• A supportive team environment focused on efficient operations.
• Generous employee discounts on company products/services.