E-commerce Manager

About the Role

Our client is seeking an experienced and forward-thinking E-commerce Manager to lead their online sales strategy and operations, working entirely remotely. You will be responsible for managing and growing their e-commerce platforms, driving online sales, and enhancing the customer journey for their FMCG products. This role requires a deep understanding of online retail, digital marketing, and user experience optimization. You will have the autonomy to shape the e-commerce landscape for the company, reporting on key metrics and driving strategic initiatives from your remote location.

Key Responsibilities

• Develop and implement a robust e-commerce strategy to drive online sales growth and profitability.
• Manage and optimize the company's e-commerce website(s), ensuring a seamless user experience and high conversion rates.
• Oversee all online marketing activities, including SEO, SEM, social media advertising, email marketing, and affiliate programs.
• Analyze e-commerce data, including website traffic, sales performance, customer behavior, and conversion rates, to identify areas for improvement.
• Manage product listings, pricing, promotions, and inventory levels across all online channels.
• Collaborate with internal teams and external partners to ensure efficient order fulfillment and excellent customer service.

Requirements

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Proven experience (5+ years) in e-commerce management, with a strong track record of driving online sales growth in the FMCG sector.
• Expertise in e-commerce platforms (e.g., Shopify, Magento), digital marketing channels, and analytics tools (e.g., Google Analytics).
• Strong understanding of SEO, SEM, content marketing, and social media strategies relevant to online retail.
• Excellent analytical, problem-solving, and project management skills.
• Self-motivated and able to work effectively and independently in a remote work environment.

Benefits

• Competitive salary and performance-driven bonus structure.
• Fully remote working position, allowing for flexible work arrangements.
• Comprehensive health and wellness benefits package.
• Generous paid time off and company holidays.
• Opportunities for professional development and attending industry conferences virtually.