E-commerce Social Media Coordinator

About the Role

Our client is seeking an energetic and detail-oriented E-commerce Social Media Coordinator to support their growing online presence. Based in Nottingham, Nottinghamshire, UK , this role involves assisting in the execution of social media strategies designed to boost brand awareness and drive e-commerce sales. You will be involved in content scheduling, community engagement, and performance tracking under the guidance of the senior marketing team. This position is ideal for an ambitious individual looking to kickstart their career in digital marketing within a supportive, hybrid work environment.

Key Responsibilities

• Assist in the daily management of social media accounts, including scheduling posts and monitoring engagement.
• Help create and adapt content (text, images, basic video) for various social media platforms, ensuring brand consistency.
• Respond to customer comments and direct messages in a timely and professional manner, escalating issues as needed.
• Support the tracking and reporting of key social media metrics, contributing to performance analysis.
• Research social media trends, competitor activities, and relevant industry news to provide insights.
• Collaborate with the marketing team to align social media efforts with broader campaign goals and product promotions.

Requirements

• Some experience or a strong interest in social media management, digital marketing, or e-commerce.
• Familiarity with major social media platforms (Instagram, Facebook, TikTok, etc.) and their functionalities.
• Good written communication skills and a keen eye for detail.
• Basic understanding of content creation tools like Canva is a plus.
• A proactive attitude, willingness to learn, and ability to work collaboratively.
• Organisational skills to manage multiple tasks and deadlines.

Benefits

• Competitive entry-level salary with opportunities for growth.
• A hybrid work model offering flexibility between home and office work in Nottingham .
• Comprehensive training and development opportunities in social media and e-commerce marketing.
• Employee discount on company products.
• A positive and team-oriented work culture.