Housing Solutions Officer - Advice & Assessment

Housing Solutions Officers x2 – Homelessness Prevention & Assessment

Locations: Huddersfield and Dewsbury, West Yorkshire Pay Rate: £15.31 per hour PAYE Gross Weekly Pay: £566.47 (based on 37 paid hours) Hours: 37 hours per week, Monday to Friday Working Times: 8:45am–5:00pm

## Make a Real Difference to People Facing Homelessness

LYNX Employment Services are recruiting two Housing Solutions Officers to join a busy, customer-focused Housing Solutions Service in West Yorkshire. This is an excellent opportunity for experienced housing and homelessness professionals who want to make a meaningful difference to individuals and families facing housing insecurity.

Working across the Advice & Assessment and Young Persons Teams, you'll provide practical advice, undertake homelessness assessments and support customers approaching the service in urgent housing need. You'll be joining a committed team focused on preventing homelessness wherever possible, helping vulnerable people access appropriate support and achieving positive, sustainable housing outcomes.

## The Role

As a Housing Solutions Officer, you'll work directly with customers to assess their circumstances, explore available housing options and identify practical solutions.

Your responsibilities will include:

Conducting homelessness and housing needs assessments in accordance with relevant legislation.

Providing clear, accurate housing advice and guidance to individuals and families.

Managing same-day homelessness approaches, including customers requiring urgent assistance.

Identifying opportunities for early intervention and homelessness prevention.

Assessing housing needs, vulnerabilities and support requirements.

Supporting customers to access and maintain suitable accommodation.

Working with colleagues to identify temporary accommodation requirements where homelessness cannot be prevented.

Liaising with internal departments, landlords, support services and external partner agencies.

Using negotiation and mediation skills to resolve housing difficulties.

Preparing accurate case notes, written correspondence and assessment records.

Undertaking home visits where required.

Maintaining professional boundaries and following safeguarding and risk assessment procedures. ## What We're Looking For

We're looking for individuals who can combine sound housing knowledge with a compassionate, practical and solutions-focused approach. Essential requirements:

Good working knowledge of relevant housing and homelessness legislation. Understanding of housing-related benefits and available support. Experience delivering a frontline, customer-facing service. Ability to undertake housing assessments and provide appropriate advice. Strong communication, negotiation and mediation skills. Confidence supporting vulnerable individuals, including those with complex needs. Ability to manage demanding workloads and respond effectively to urgent situations. Good IT skills and the ability to maintain accurate electronic case records. Strong written communication skills, including preparing clear letters and case notes. Ability to work independently, use initiative and collaborate with colleagues and partner agencies. Previous experience in homelessness prevention, housing options, housing advice or local authority housing services would be particularly relevant. The ability to travel between service locations is important. A driving licence and access to a vehicle would be advantageous but are not stated as essential.

## Why Consider This Opportunity?

£15.31 per hour PAYE £566.47 gross weekly pay, based on 37 paid hours Monday to Friday, 8:45am–5:00pm Opportunities to work across homelessness advice, assessment and young people's housing support A varied frontline role where your experience can make an immediate impact Potential for further opportunities beyond the initial assignment, depending on service demand

Please note: Any extension or future opportunity is subject to service requirements and cannot be guaranteed.

## Apply Today

If you have experience in housing advice, homelessness assessments or frontline housing support and are looking for your next opportunity in West Yorkshire, we'd love to hear from you.

Contact Elliott at LYNX Employment Services Telephone: (phone number removed) Email: Help people find a way forward when they need it most