Insurance Policy Administrator

About the Role

Our client is seeking a meticulous and organised Insurance Policy Administrator to join their operations team in Sunderland . This crucial role involves managing the lifecycle of insurance policies, from initial setup and documentation to renewals and amendments. You will ensure the accuracy and integrity of policy data, provide administrative support to the sales and claims teams, and handle client inquiries efficiently. This is an excellent opportunity to establish yourself within the insurance sector, contributing to the smooth running of administrative processes from a remote setting.

Key Responsibilities

• Process new insurance policy applications, endorsements, and cancellations accurately and in a timely manner.
• Verify policy details and documentation, ensuring compliance with regulatory standards and company procedures.
• Maintain and update policyholder records in the administrative system, ensuring data integrity.
• Respond to client and internal inquiries regarding policy status, coverage, and administrative procedures.
• Assist with the preparation of policy documents, renewal notices, and other correspondence.
• Liaise with the underwriting and claims departments to resolve administrative issues and facilitate smooth operations.

Requirements

• Previous experience in an administrative or support role, preferably within the insurance or financial services industry.
• High level of accuracy and attention to detail in data entry and document management.
• Proficiency in using administrative software and databases; experience with specific insurance platforms is a plus.
• Strong organisational skills and the ability to manage multiple tasks efficiently.
• Excellent written and verbal communication skills for effective client and team interaction.
• Ability to work independently and proactively manage workload in a remote environment.

Benefits

• Competitive salary with regular performance reviews.
• Fully remote working arrangement, offering excellent work-life balance.
• Structured training program to enhance your understanding of insurance administration.
• Opportunity for career development within a growing company.
• Supportive team environment with regular virtual team meetings and social events.