Lettings - Property Manager

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Overview

We're currently seeking a Lettings - Property Manager to join our MCR Homes team in Luton. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you.

MCR Property Group is a leading independent real estate investment and development company. We have a strong UK presence with offices in key cities including London, Manchester, Birmingham and Glasgow. Our primary focus lies in developing new residential and industrial projects and managing a diverse portfolio, which includes around 5,000 residential plots and commercial/industrial assets exceeding £2 billion in value.

Responsibilities

• Assist the lettings team with property inspections, ensuring all units meet the required standards before occupancy.
• Provide onsite customer service, addressing tenant inquiries and resolving issues promptly and professionally.
• Support the block management team with routine building inspections and report any maintenance or safety issues.
• Act as a liaison between tenants, the lettings team, and the block management team to ensure smooth communication and operations.
• Perform general administrative tasks, including updating records, scheduling appointments, supervising tradespeople and preparing reports.
• Assist with move-in and move-out processes, ensuring a seamless experience for tenants.
• Handle various onsite tasks as directed by the lettings and block management teams, serving as a general support resource.

Requirements

• Previous experience in lettings or property management is required.
• Strong customer service skills with the ability to handle tenant concerns effectively.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Familiarity with property management software and basic office applications is preferred.
• Based onsite at Luton, with travel to other locations including Aylesbury and High Wycombe.
• Regular working hours with some flexibility required to accommodate tenant needs and operational requirements.
• UK Drivers License essential.

MCR Benefits

• 20 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum of 25 days
• Competitive bonus structure
• Training and support towards ARLA-NFOPP qualification
• Birthday off
• Free eye test voucher

Please note we do not offer hybrid/remote working options; this role is based on site.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Management

Industries

• Property and Real Estate

Locations and other postings are listed for candidate reference.

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