Open roleExternal
Logistics Planner
- london, england, United Kingdom
- £35 - £52 Per Hour
Job Description
An established and growing service-led organisation is seeking a Logistics Planner to join their Aftercare operations team. This is a pivotal role responsible for optimising engineer schedules, improving service delivery performance, and ensuring SLAs are consistently met through intelligent planning and data-driven decision making.
If you thrive in a fast-paced service environment and enjoy balancing operational efficiency with customer commitments, this is an excellent opportunity to make a measurable impact.
Responsibilities:
- Manage and optimise engineer schedules using FSM and PSO platforms.
- Allocate resources based on skills, availability, and geographical location.
- Apply scheduling optimisation tools to minimise travel time and maxmise productivity.
- Monitor live job progress and dynamically reschedule where required.
- Ensure service level agreements are met consistently.
- Analyse scheduling data and KPIs to drive operational improvements.
- Provide insights into field performance and task behaviours.
- Support high-level escalations in collaboration with senior leadership.
Requirements:
- Experience in service operations, dispatch, or workforce management.
- Excellent analytical and problem-solving skills.
- Experience managing mulitple priorities in a time-sensitive environment.