Operations & Client Coordinator
- cambridge, england, United Kingdom
- Permanent·Remote
- Full time
Job Description
Overview
We’re a growing outsourced management consultancy that works with a diverse client base — from ambitious startups and entrepreneurs to established medium-sized companies. We help business leaders streamline operations, manage growth, and deliver lasting value.
We’re now hiring our first full-time team member — an Operations & Client Executive who’s proactive, professional, and excited to grow with us. This role is ideal for someone who wants to build a career in business consulting or operations management , gaining hands-on experience across strategy, client delivery, and technology-driven business support.
Role Description
You’ll play a key part in how we deliver for our clients — helping manage relationships, coordinate projects, and strengthen internal operations. You’ll work closely with the founder, interact directly with clients, and have real responsibility from day one.
Your key responsibilities will include:
- Acting as the main point of contact for clients, managing communication and scheduling.
- Assisting with finance and administration (invoices, reconciliations, supplier coordination).
- Supporting contract preparation, compliance tasks, and documentation.
- Helping refine internal systems and templates for greater efficiency.
- Contributing to marketing, proposals, and client presentations.
- Using AI tools and automation to streamline reporting, research, and communication.
- Attending client meetings in London and Cambridge, with occasional foreign travel.
About You
We’re looking for someone who is:
- A confident communicator and relationship builder.
- Organised, proactive, and comfortable working independently.
- Tech-savvy and open to using AI tools to improve workflows.
- Detail-oriented.
- Curious about business operations, consulting, and entrepreneurship.
- Experience: 1–4 years in an operations, client support, or administrative role (consulting, professional services, or startup experience preferred).
What We Offer
- Regular in-person meetings and collaboration in London and Cambridge and abroad.
- Exposure to diverse industries and direct client engagement.
- Opportunity to shape how a growing consultancy operates.
- Supportive, entrepreneurial environment that values initiative and innovation.
Salary & Benefits
Salary: £25,000–£30,000 per year (depending on experience)
Work Model: Remote-first, with regular in-person meetings in London and Cambridge
Hours: Full-time, flexible working arrangements
Growth: Opportunity to shape a growing consultancy and take on more responsibility as we expand
Development: Exposure to senior clients and entrepreneurs, with support for learning and professional growth
How to Apply
If you are interested, please apply including brief answers to the following:
- What is a Permanent Establishment and how does it differ from a Place of Effective Management
- What is the Portuguese Non-Habitual Residence scheme and how does it affect a holder taken from a foreign company as distributions or dividends?