Open roleExternal
Operations Team Lead
- southampton, hampshire, SO14 0YN, United Kingdom
- Permanent·On-site
- Full time
- £55,000 - £55,000 Per Annum
Job Description
About the Role
Our client is seeking an experienced and proactive Operations Team Lead to join their team in Southampton . In this crucial role, you will be responsible for overseeing the daily operations of a dedicated team, ensuring the efficient and effective delivery of services. You will focus on driving performance, implementing best practices, and providing strong leadership to your team members. This position requires a hands-on approach and a commitment to operational excellence within a structured office environment. You will work closely with departmental managers to align operational activities with broader business goals and contribute to a culture of continuous improvement and high performance.
Key Responsibilities
- Lead, manage, and mentor a team of operational staff, setting clear expectations and providing ongoing support.
- Oversee daily operational activities, ensuring tasks are completed on time and to the required standard.
- Implement and enforce operational policies and procedures to maintain efficiency and quality.
- Monitor team performance, identify areas for development, and implement training initiatives.
- Collaborate with other departments to ensure seamless operational workflow and communication.
- Troubleshoot operational issues and implement effective solutions promptly.
Requirements
- Proven experience in a team leadership or supervisory role within operations.
- Strong understanding of operational processes and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and guide a team to achieve performance targets.
- Good organizational skills and attention to detail.
- Experience working in an office-based environment in Southampton .
Benefits
- Competitive salary with opportunities for review based on performance.
- Comprehensive benefits package including health insurance.
- Generous paid time off.
- Opportunities for training and career development within the company.
- A supportive and collaborative team environment.