Premises & Facilities Manager

Responsible to: Head of Operations

Rate of Pay: £30,000 - £35,000 per annum (dependent on experience)

Hours of Work: 37.5 hours per week

Contract Type: Full-Time/Permanent: Field & office-based duties required, with an admin base in Alfreton.

Purpose & Scope

Working with the Valley CiDS Head of Operations, colleagues and external contractors, the Premises & Facilities Manager will oversee the efficient management, maintenance, and compliance of our growing portfolio of over 45 properties. This includes our Lighthouse Charity Shops, Blend Youth Project centres, office facilities, and vocational learning sites, such as our 48-acre Turner Farm Project. You will also help grow our charity retail portfolio by working with the Director of Retail to identify new Lighthouse Charity Shop locations.

Key Tasks & Responsibilities

Property Management:

To oversee scheduled, reactive and essential maintenance across the portfolio, ensuring H&S compliance, using a cloud-based Premises and Facilities Management portal.

To obtain quotes and tenders and undertake procurement projects, exercising due diligence to ensure best value within budgets and timescales.

To liaise with external tradespersons and contractors, managing relationships on all sites and communicating works to department leads.

To assist the Head of Operations with registering all leases with the Valuation Office Agency & Land Registry.

To liaise with insurers when reporting premises incidents and processing related claims.

Compliance & Health & Safety:

To ensure all contractors have the required insurance and risk assessments before commencing work.

To undertake premises risk assessments and support staff in implementing the recommendations.

To oversee a rolling programme of Fire Risk Assessments across all premises, monitoring and implementing remedial works.

To implement updated Health & Safety compliance policies & procedures across the charity.

New Premises & Lease Agreements:

To identify new premises for Lighthouse Charity Shops, working with the Director of Retail and Retail Management Team.

To support the negotiation of new and renewal leases and negotiate with landlords when work is required in line with existing leases.

To assist the Head of Operations and relevant teams in setting up new retail premises.

To act as a point of contact for any changes to premises/estates before they are made.

Policies & Procedures:

To understand, comply with, and implement Equal Opportunities, Safeguarding and Health & Safety legislation, policies, and procedures.

To maintain confidentiality and observe data protection guidelines.

To ensure all relevant Valley CiDS policies and working practices are adhered to at all times.

Self-Management, Training & Development:

To manage your work effectively, ensuring timely planning, organisation, and administration of the post.

To undertake regular one-to-ones, appraisals, and agreed training with your Line Manager.

As part of the wider Valley CiDS Workforce:

To uphold the ethos & values of Valley CiDS and develop a good knowledge of the charity's projects and services.

To be willing to travel to all company sites as required, and carry out other reasonable duties appropriate to the post.

Characteristics & Values

Essential

Can embrace fully the ethos, vision, and values of Valley CiDS.

Highly motivated, innovative, resourceful and self-directed, with the ability to use initiative and motivate others.

Ability to work effectively under pressure, manage a diverse workload, and adapt to changing priorities.

Able to work effectively alone or as part of a team.

Skills/Knowledge/Experience

Essential

Proven property management experience of at least two years.

Experience of managing a multisite property portfolio.

Knowledge of current Health & Safety legislation.

Excellent proven project management skills.

Excellent verbal and written communication, interpersonal, analytical, problem-solving and people management skills.

Excellent organisational, planning, time-management & task prioritisation skills.

Excellent ICT skills, including Microsoft Excel, creating & maintaining databases, and using cloud-based premises management portals.

Experience of managing & working within a property maintenance budget.

Desirable

Ability to undertake basic maintenance tasks across the premises portfolio.

Qualifications/Training

Essential

Qualified to Degree Level or equivalent.

Desirable

NEBOSH/IOSH Qualifications.

Project Management Qualification.

Other Requirements

Essential

Full driving licence and use of a business insured vehicle during working hours.

Eligibility to work in the UK.

If you are interested in applying for this post, please download the application pack (found below) which details the full job description and person specification.

Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people. All recruitment and selection practices reflect this, and successful candidates will be subject to Disclosure and Barring Service (DBS) checks and other relevant employment checks.