Product & Delivery Director: CRM Transformation (Hybrid)

Royal Mail Group is seeking a Product Director to lead major commercial technology programmes, including CRM, pricing, and data platforms. You will drive a product-led, agile transformation across a large, multi-disciplinary team and manage strategic partners and senior stakeholders.

The role combines technology delivery with commercial strategy, demanding a strong outcomes focus and ability to translate investments into measurable revenue uplift and customer improvements.

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