Remote Catering Operations Coordinator

About the Role

Our client is seeking a proactive and highly organized Remote Catering Operations Coordinator to manage and streamline catering logistics from a remote setting. This role involves coordinating with clients, chefs, and delivery partners to ensure the seamless execution of catering orders nationwide. You will be the central point of contact, managing order processing, troubleshooting issues, and ensuring client satisfaction for a diverse range of remote and hybrid events. This is a fantastic opportunity for an individual with exceptional organizational skills and a passion for service delivery to excel in a fully remote role.

Key Responsibilities

• Manage the end-to-end process for incoming catering orders, ensuring accurate details and timely confirmation.
• Coordinate with culinary teams to confirm menu availability, preparation times, and delivery schedules.
• Liaise with third-party delivery services to arrange timely and safe transportation of catering orders.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive experience.
• Maintain detailed records of orders, client communications, and operational feedback in the company's CRM system.
• Collaborate with internal teams to identify potential operational efficiencies and service improvements for remote catering solutions.

Requirements

• Proven experience in operations coordination, logistics, or a similar administrative role, preferably within the catering or hospitality sector.
• Exceptional organizational and time management skills, with the ability to multitask effectively.
• Strong communication and interpersonal skills, with the ability to build rapport remotely.
• Proficiency in using online collaboration tools, CRM systems, and standard office software.
• A proactive and problem-solving mindset, capable of handling challenges independently.
• Previous experience in a remote or hybrid work environment is advantageous for this role based anywhere in the UK .

Benefits

• Competitive salary and performance-based incentives.
• The flexibility and convenience of a fully remote working arrangement.
• Opportunity to shape and improve remote catering operational processes.
• Professional development and training opportunities.
• A supportive virtual team culture focused on collaboration and efficiency.