Remote Telecoms Network Operations Analyst
- sheffield, south yorkshire, S1 1DT, United Kingdom
- Full time
- Remote
- £50,000 - £50,000 Per Annum
Job Description
About the Role
Our client is seeking a proactive and detail-oriented Telecoms Network Operations Analyst to join their team on a fully remote basis. This crucial role involves monitoring the health and performance of our nationwide telecommunications network, identifying potential issues, and responding effectively to maintain service continuity. You will be instrumental in ensuring the reliability and efficiency of our network infrastructure, utilizing advanced monitoring tools and collaborating with field and engineering teams. The ideal candidate possesses strong analytical abilities, a keen eye for detail, and a deep understanding of network operations within the telecoms sector . This is an excellent opportunity for an experienced analyst looking for a remote-first role with significant impact.
Key Responsibilities
- Continuously monitor network performance, availability, and security using sophisticated monitoring systems.
- Detect, diagnose, and escalate network issues and incidents, initiating corrective actions as needed.
- Analyze network traffic patterns and performance metrics to identify trends and potential problems.
- Generate regular reports on network status, incident summaries, and performance analysis.
- Collaborate with Tier 2/3 support and engineering teams to resolve complex network issues.
- Contribute to the development and refinement of operational procedures and best practices.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Minimum of 3 years of experience in network operations or a related role within the telecoms industry .
- Proficiency with network monitoring tools (e.g., Nagios, SolarWinds, Zabbix) and ticketing systems.
- Solid understanding of networking fundamentals, including TCP/IP, DNS, routing, and switching.
- Experience analyzing network data and generating performance reports.
- Excellent communication skills and the ability to work effectively in a remote team environment.
Benefits
- Competitive annual salary.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and telecoms certifications .
- Fully remote working environment, offering flexibility and work-life balance.